FAQ's
LAST UPDATED ON: 17th MAY 2023 at 13:34
WHY DO I HAVE TO REGISTER IN ORDER TO USE YOUR HEALTH SERVICES?
In order to provide our health service to you, we need to hold and store your personal information; in-line with GDPR regulations, we can only obtain and hold this information with your consent and via a secure system. We require your personal information to be able to contact you with our healthcare support.
WHY DO YOU CHARGE £17.50 FOR THE REGISTRATION?
The charge for the Registration fee includes cost for:
WHAT PERSONAL INFORMATION DO WE HOLD OF YOURS AND WHY?
IF I DO NOT WANT TO FILL IN THE REGISTRATION FORM ONlINE IS THERE ANY OTHER WAY TO FILL THIS IN?
YES! Please email us to request a pdf version of the Registration form. However, please note, as this is a pdf form you would have to print it off to fill it in. It can be returned to us via email.
CAN I PAY BY BANK TRANSFER FOR THE PAYMENTS INSTEAD OF A CREDIT CARD?
Yes! Get in touch with us via the contact form on our website or email. We can provide bank transfer info and book in your appointment.
ARE THERE ANY HIDDEN CHARGES?
There are no hidden charges from my side. The only "extras" that you may have to pay for are lab costs for tests that you may want, ( e.g. Hair tissue mineral analysis, HTMA, test, GI-MAP test etc.) and any remedies/vitamins that you may require.
- Just like allopathic practices, you get the recommendation from your care provider and have to acquire the recommended "aid" for healing through the pharmacies/health food stores yourself.
DO YOU HAVE ANY CANCELLATION CHARGES?
IF you miss your appointment slot or do not cancel/reschedule at least 48 hours prior to you appointment, you will loose your appointment fees.
WHY DO YOU NOT PROVIDE THE REMEDIES RECOMMENDED?
Reasons:
If one does not have any local pharmacies/stockists we can point one in the direction of some reputable pharmacies/stockiest that ship out globally.
The only "healing aids" we post out if needed are, tissue/cell salts, as they are often uniquely tailored to each individual and not readily available in these exact mixes conveniently from pharmacies, these cost £17 per (30ml) bottle to dispense from our Tissue salt pharmacy (NOT including postage & packaging).
However, occasionally for various reasons we do sometimes post out homeopathic remedies, the cost of these ARE NOT INCLUDED IN THE COST OF THE CONSULTATION and will vary as to the nature of the remedy, and the recipients of which will be invoiced for them accordingly.
HOW LONG WILL I REMAIN REGISTERED WITH YOU FOR?
We will keep your records and keep you registered on FIZA CLUB's system for up to ten years since your last appointment. After this point all your records will be removed/deleted and destroyed. In the case of Children, their records will be kept until they turn 25, or till ten years since their last appointment if that has not yet lapsed.
You will receive an email alerting you 60 days prior to the removal and a second email informing you of the completion of the removal.
If you wish at any point prior to this to have your records removed and destroyed you may chose to do so by requesting it in writing via an email to info@fiza.club and it will be arranged free of charge at the earliest convenience.
If you wish to be kept on the system for longer you may also choose to do so, again by writing in via email to info@fiza.club . This email should reach us by the stated deadline in the "removal alert/ de-registration email" (deadlines are 10 days prior to records removal date). If you choose to do so it will be kept for further 10 years, before this process repeats.
IF I BECOME UNREGISTERED WITH YOU CAN I COME BACK AND STILL RE-REGISTER?
YES! If you have not needed to use my services and you become unregistered after the 10 year period; or you choose to have yourself unregistered at any point, but later wish to return you are always welcome. Please however, bare in mind as you would have been removed from my system, you will need to be regarded as a new client.
WHY DO YOU NOT OFFER ACUTE SUPPORT?
FIZA CLUB no longer supports the provision of Acute appointments. Please contact the Homeopathic Helplines for assistances in Acute situations. This change has been made to support more sustainability to these dedicated acute care services, as well as give space for Meher Andleeb Eqbal to have more dedicated time to focus on her niche - mental/emotional wellbeing, atmospheric influence reflection/assessment and recalibration.
WHY IS NUTRITIONAL THERAPY NO LONGER BEING OFFERED AT FIZA CLUB?
Those who have used FIZA CLUB before will be aware of Nutritional Therapy being offered. This service, and that of the integrated appointments, have now been removed. This change has come about due to MEHER ANDLEEB EQBAL wanting to focus more on her Niche. Until further notice, this service is not going to be reinstated. We apologise for any inconvenience(s) this may cause.
WHY DO I HAVE TO REGISTER IN ORDER TO USE YOUR HEALTH SERVICES?
In order to provide our health service to you, we need to hold and store your personal information; in-line with GDPR regulations, we can only obtain and hold this information with your consent and via a secure system. We require your personal information to be able to contact you with our healthcare support.
WHY DO YOU CHARGE £17.50 FOR THE REGISTRATION?
The charge for the Registration fee includes cost for:
- the process of registering you on to our system.
- updating your personal details if they were to ever change.
- de-registering you eventually, as and when that maybe.
- extracting records and files stored on our system for you, if you ever so choose to have/view it.
WHAT PERSONAL INFORMATION DO WE HOLD OF YOURS AND WHY?
- We hold your name so that we can connect it to the unique client number on the rest of our records and systems, where you are only identified by this unique number and not your name.
- We hold your email address as that is our primary source of communication.
- We hold your contact number so that we know to take your calls and messages if you need us urgently, (ordinarily we will not be calling or messaging you, unless absolutely necessary).
- We hold your postal address in case if we need to post out remedies to you.
- We do not intend to spam your contact number, email or postal address with advertising material, all our advertising of our latest products, services and offers are only ever on our associated social media accounts or on our "mail" - for which you have to apply and opt in separately. We respect your privacy, time and space so we do not believe in spamming our Customers/ Users/Client. IF you wish to be informed about our latest happenings please feel free to follow us on any of your associated social media platforms, sign up for our "mail" or check in on our website periodically.
IF I DO NOT WANT TO FILL IN THE REGISTRATION FORM ONlINE IS THERE ANY OTHER WAY TO FILL THIS IN?
YES! Please email us to request a pdf version of the Registration form. However, please note, as this is a pdf form you would have to print it off to fill it in. It can be returned to us via email.
CAN I PAY BY BANK TRANSFER FOR THE PAYMENTS INSTEAD OF A CREDIT CARD?
Yes! Get in touch with us via the contact form on our website or email. We can provide bank transfer info and book in your appointment.
ARE THERE ANY HIDDEN CHARGES?
There are no hidden charges from my side. The only "extras" that you may have to pay for are lab costs for tests that you may want, ( e.g. Hair tissue mineral analysis, HTMA, test, GI-MAP test etc.) and any remedies/vitamins that you may require.
- Just like allopathic practices, you get the recommendation from your care provider and have to acquire the recommended "aid" for healing through the pharmacies/health food stores yourself.
DO YOU HAVE ANY CANCELLATION CHARGES?
IF you miss your appointment slot or do not cancel/reschedule at least 48 hours prior to you appointment, you will loose your appointment fees.
WHY DO YOU NOT PROVIDE THE REMEDIES RECOMMENDED?
Reasons:
- This is more supportive to homeopathic pharmacies
- For overseas clients, to ensure cost effective, convenient and swift access to remedies with minimal air miles, it is best to order oneself from pharmacies/health food stores that are as local as possible to oneself.
If one does not have any local pharmacies/stockists we can point one in the direction of some reputable pharmacies/stockiest that ship out globally.
The only "healing aids" we post out if needed are, tissue/cell salts, as they are often uniquely tailored to each individual and not readily available in these exact mixes conveniently from pharmacies, these cost £17 per (30ml) bottle to dispense from our Tissue salt pharmacy (NOT including postage & packaging).
However, occasionally for various reasons we do sometimes post out homeopathic remedies, the cost of these ARE NOT INCLUDED IN THE COST OF THE CONSULTATION and will vary as to the nature of the remedy, and the recipients of which will be invoiced for them accordingly.
HOW LONG WILL I REMAIN REGISTERED WITH YOU FOR?
We will keep your records and keep you registered on FIZA CLUB's system for up to ten years since your last appointment. After this point all your records will be removed/deleted and destroyed. In the case of Children, their records will be kept until they turn 25, or till ten years since their last appointment if that has not yet lapsed.
You will receive an email alerting you 60 days prior to the removal and a second email informing you of the completion of the removal.
If you wish at any point prior to this to have your records removed and destroyed you may chose to do so by requesting it in writing via an email to info@fiza.club and it will be arranged free of charge at the earliest convenience.
If you wish to be kept on the system for longer you may also choose to do so, again by writing in via email to info@fiza.club . This email should reach us by the stated deadline in the "removal alert/ de-registration email" (deadlines are 10 days prior to records removal date). If you choose to do so it will be kept for further 10 years, before this process repeats.
IF I BECOME UNREGISTERED WITH YOU CAN I COME BACK AND STILL RE-REGISTER?
YES! If you have not needed to use my services and you become unregistered after the 10 year period; or you choose to have yourself unregistered at any point, but later wish to return you are always welcome. Please however, bare in mind as you would have been removed from my system, you will need to be regarded as a new client.
WHY DO YOU NOT OFFER ACUTE SUPPORT?
FIZA CLUB no longer supports the provision of Acute appointments. Please contact the Homeopathic Helplines for assistances in Acute situations. This change has been made to support more sustainability to these dedicated acute care services, as well as give space for Meher Andleeb Eqbal to have more dedicated time to focus on her niche - mental/emotional wellbeing, atmospheric influence reflection/assessment and recalibration.
WHY IS NUTRITIONAL THERAPY NO LONGER BEING OFFERED AT FIZA CLUB?
Those who have used FIZA CLUB before will be aware of Nutritional Therapy being offered. This service, and that of the integrated appointments, have now been removed. This change has come about due to MEHER ANDLEEB EQBAL wanting to focus more on her Niche. Until further notice, this service is not going to be reinstated. We apologise for any inconvenience(s) this may cause.
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AND ALL THAT FIZA CLUB HAS TO OFFER;
YOU CAN SHOW YOUR APPRECIATION BY SUPPORTING US.
KINDLY USE THE BUTTON BELOW TO LEAVE A DONATION.
YOUR GENEROSITY WILL BE GRATEFULLY RECEIVED.
WE THANK YOU FOR YOUR LOVE & KINDNESS!
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